Shipping & Returns

Shipping & Delivery

Packages are shipped out in the order that they are received generally dispatched within 2-3 days after receipt of payment and are shipped with tracking.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Boxes are amply sized and your items are well-protected.

Please make sure when submitting your order you check all the items along with quantity in your shopping cart making sure that it is correct before continuing with checkout and your payment. All orders are considered "special orders" and therefore can not be returned.

Can I ship to multiple addresses?

Each shipment will be treated as a separate order. You can order and have it shipped to someone else. Just make sure the shipping address is complete and accurate.

Privacy & Security

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Cake and Candy Center's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Cake and Candy Center or 'us' or 'we' refers to the owner of the website whose registered office is 10539 Northfield Rd., Northfield, Ohio 44067. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Returns & Replacements

Please make sure when submitting your order you check all the items along with quantity in your shopping cart making sure that it is correct before continuing with checkout and your payment. All orders are considered "special orders" and therefore can not be returned.

Ordering

We welcome orders of all sizes and there is no minimum ordering requirement. You may order on-line, phone, via fax, or regular mail. We can not process any order until we receive a viable method of payment. All transactions are conducted in US Currency only.
We do not accept foreign currency. Payment can be made via credit card (MasterCard, Visa, American Express or Discover), or money order.

  • Fax and E-mail orders accepted 24 hours a day.
  • Phone orders accepted during retail hours (hours change throughout the year).
  • Fax: Fax the order to 330-467-8310

Phone: For quickest service, please be prepared to give your credit card number, item numbers, descriptions and quantities. We accept Mastercard, Visa, American Express or Discover, or money order. (No C.O.D.'s) 1-330-467-8728 (orders only please).

Mail the order to: Cake and Candy Center, 10539 Northfield Rd., Northfield, Ohio 44067

*Orders will not be processed until payment is received.

Payment, Pricing & Promotions

Phone: For quickest service, please be prepared to give your credit card number, item numbers, descriptions and quantities. We accept Mastercard, Visa, American Express or Discover, or money order. (No C.O.D.'s) 1-330-467-8728 (orders only please).

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